5 Trends in Operational Software You Can’t Afford To Ignore
Artificial intelligence, easier payment methods and other software advances can streamline dealer operations and offer greater flexibility in a competitive marketplace.
Advanced operational software isn’t a luxury. Instead, it may be an essential element of a security dealer’s strategy in a competitive marketplace. The dealer that can use advanced software to shave percentage points off billing or acquisition costs gains that much more flexibility in the market — and as more and more dealers adopt new capabilities in their operational software, those features may be critical to a company’s ongoing strength and viability.
Some software providers are enhancing their offerings with artificial intelligence or by making it easier to integrate with other software systems. Meanwhile, dealers are increasingly open to using technology advances that may have been around for a while but initially may not have been widely adopted — including cloud-based services. Customers also are opening up to the idea of using technology options such as the ability to sign contracts electronically or to click a button to pay online.