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Does Gross Negligence Trump Contract?

August 9, 2011

By Lessing E. Gold

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A case was recently decided by the United States District Court in the State of New York regarding the impact of a claim for gross negligence on a contract’s waiver of subrogation provision.

One Case Showcases Two Common Issues

January 17, 2012

By Lessing E. Gold

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Two issues came to the forefront of a case in New York: the definition of gross negligence and contract interpretation. An insurance company filed suit against an alarm company to recover insurance payments made to the insured following a fire at the insured’s premises, a restaurant. The alarm company filed a motion to dismiss.

Liquidated Damages: Who's Entitled to Attorney’s Fees?

September 11, 2012

By Lessing E. Gold

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A recent case in the state of California dealt with a number of issues, including the effect of a liquidated damage clause. In this column, we’ll discuss the issue of whether the plaintiff who recovered the liquidated damage amount was entitled to attorney fees.

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CENTRAL STATION SERVICES

Accurately dispatching alarms is, beyond a doubt, the most critical service a central station provides. After that, the service providing the most value for my company and customers is:

Giving my customers high-quality customer service when they call.

Helping technicians troubleshoot signal transmission issues when setting up accounts.

Providing back office support (database improvements, reports, e-mail/fax alerts, answering billing questions, etc.)

Pushing notifications to customers, such as notifications for signals such as low battery and trouble, service calls, etc.

Offering new managed services (video, access, etc.)

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The SDM Top Systems Integrators Report ranks, by total annual revenue, the largest U.S. firms that contract electronic security projects for commercial, industrial, institutional, government, and other non-residential markets.

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