Game-Changing Digital Technology at Commerce Casino
|The commerce casino, with 243 tables, is the world's largest card room. It offers all forms of poker, blackjack, Caribbean stud, baccarat and Asian-style games.|
North American Video (NAV), Brick, N.J., upgraded the video surveillance recording system at the Commerce Casino in Los Angeles from VHS format to a digital system that encompasses the Casino’s point-of-sale (POS) transactions. The new integrated system provides Casino management with increased search functionality, enabling quicker and more proactive response to incidents. “Everything about the new digital recording system is easier and more efficient as compared to the previous analog system,” said Jim Kasko, director of surveillance, Commerce Casino. “NAV really understood our needs because the new system is a game changer in helping us tackle the specific security and surveillance issues in a gaming facility of this kind.”
Building on a decade-long relationship, NAV personnel worked together with Billy Dunn, Commerce Casino’s assistant director of surveillance, to develop a system that would fulfill the Casino’s technical requirements as well as meet budget guidelines. The new system includes an American Dynamics 1100-channel Intellex Digital Video Management System and an expansion of the Casino’s existing American Dynamics switch. NAV also designed the system to accommodate integration of the Casino’s POS software with the digital video recording system for added fraud deterrence.
“This project underscores the importance of strong customer relationships,” said Jason Oakley, chief executive officer, NAV. “Commerce Casino is a long term NAV customer and so when the time came to upgrade to digital technology, our team understood their technical and business requirements and we were able to provide a cost-effective migration path to a digital system.”