DirectTV, El Segundo, Calif. is the latest cable services provider to enter the security space with its acquisition of LifeShield, Langhorne, Pa. According to DirecTV, LifeShield will continue to run with its existing team, which includes CEO Michael Hagan, in its Pa. headquarters.

Digital Shuffle: June 2013

Video software, mobile apps and digital communicators.

June 10, 2013

By Sabrina Gasulla

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Video software, mobile apps and digital communicators.

Surveillance Gets Prime-Time Spotlight

February 4, 2013

By Sabrina Gasulla

Coca-Cola's 30-second ad spot during last night's Super Bowl is made up of surveillance camera clips from around the world that caught a good deed in progress.

East Coast Dealers Bounce Back After Sandy; ISC East to Serve as Forum for Lessons Learned

November 28, 2012

By Sabrina Gasulla

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As ISC East was rescheduled, organizers wanted to highlight the importance of a strong security industry community that could rise back up after a natural disaster like Sandy and learn from each other.

93 Year Old Family-Owned Dealer Reveals New Growth Strategy

Spotlight on: Doyle Security Systems

July 12, 2012

By Sabrina Gasulla

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With nearly 23,000 subscribers, of which roughly 60 percent are residential customers, Doyle Security Systems Inc. Rochester, N.Y., is currently ranked No. 44 by recurring monthly revenue in the SDM 100.

PSA Explores How Partnerships Can Pave the Way to the Future of Systems Integration

June 5, 2012

By Sabrina Gasulla

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PSA-TEC 2012, a training and trade show event organized by PSA Security Network, was held May 14 to 18 at the Westin Westminster in Westminster, Colo.

Video Priority Response Has New Champions

May 24, 2012

By Sabrina Gasulla

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A new organization is bringing security manufacturers, central stations and dealers together with law enforcement officials and insurance companies to reduce property losses resulting from burglaries and increase arrests that get criminals off the streets.

Digital Shuffle: May 2012

May 23, 2012

By Sabrina Gasulla

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SIA's new blog, Web platform redesign, tablet keypads and more.

Alarm Capital Alliance Pursues Accelerated Growth Strategies with New Partner

April 12, 2012

By Sabrina Gasulla

No Comments

Alarm Capital Alliance (ACA), a nationwide security company ranked No. 11 in the SDM 100, partnered with Norwest Venture Partners (NVP), a global investment firm with $3.7 billion in capital under management.

Rapid Response to Expand West with New VP of Operations

April 12, 2012

By Sabrina Gasulla

No Comments

Rapid Response Monitoring, Syracuse, N.Y., is in the beginning stages of opening a new central station in the Western United States.

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CENTRAL STATION SERVICES

Accurately dispatching alarms is, beyond a doubt, the most critical service a central station provides. After that, the service providing the most value for my company and customers is:

Giving my customers high-quality customer service when they call.

Helping technicians troubleshoot signal transmission issues when setting up accounts.

Providing back office support (database improvements, reports, e-mail/fax alerts, answering billing questions, etc.)

Pushing notifications to customers, such as notifications for signals such as low battery and trouble, service calls, etc.

Offering new managed services (video, access, etc.)

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2013 June

Check out the 2013 June edition of SDM Magazine!

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2010 Top Systems Integrators Report

The SDM Top Systems Integrators Report ranks, by total annual revenue, the largest U.S. firms that contract electronic security projects for commercial, industrial, institutional, government, and other non-residential markets.

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