A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner.
Designed for both novice security professionals and industry veterans in need of a reference, the book covers:
Risk assessment, where threats and vulnerabilities are calculated with probabilities to determine risk
The security plan, where you decide how to apply various layers of control to mitigate the risks
Budgeting: the amount of money available to implement the plan determines the next step
Policies: how to document policies into a security manual, training manual, emergency procedures manual, and incident action plan
Staffing: scheduling, wages, deployment, and contract security
Training, including specialized topics such as use of force and bike patrol
Physical security and patrol procedures
Alarm and camera systems and various software programs
Emergency procedures and response
Investigations, interviews, and crime analysis
Executive skills: learning from proven leadership styles
Ideal for novices and veterans alike, this accessible, reader-friendly primer enables security directors to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them—all the while keeping customers and personnel safe and improving the bottom line.
The general outlook across the industry is highly optimistic as dealers and manufacturers ride the wave of integrated technologies and consumer interest to more and more growth. But there are also cautionary notes. Read more about SDM February Issue.