Vivint Inc., Provo, Utah, is not a security company. Well it is, but it isn’t. On the one hand, it sells security systems and is the No. 4 security company on the SDM 100, so some people call it a security company. On the other hand, it also offers a full line of home automation services, leading others to call it a home automation company. Confused?
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There is value in reliability. There is value in new technologies. There is value in services that make life easier. There is value in quality customer service. There is a whole list of ways that Security Networks, West Palm Beach, Fla., continues to provide value for its affiliate dealers and the end users the affiliates serve.
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Every year, Protection 1 sets an internal theme. In 2011, the theme was “Unstoppable,” which evolved from a paraphrase of a Thomas Edison quote that says, “If we all did the things we are capable of doing, we would literally astound ourselves,” describes Jamie Haenggi, chief marketing officer, Protection 1, Romeoville, Ill.
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When The Protection Bureau saw the recession coming, it decided on what some would call a risky course of action. The company chose to use an offensive — not defensive — growth strategy, expanding its offerings and growing its customer service department. It proactively connected with its current clients through a new Client Care Department and a company-wide, downright fanatical focus on customer satisfaction and intentional interaction.
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This year, as hundreds of companies all over the country shrunk and cut back, one security company in Provo, Utah, did something unusual. APX Alarm Security Solutions Inc. (APX) grew
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Two generations of the Pastore family direct Crime Prevention Security Systems—and consider employees their extended family. From left: Office Manager Jessica Pastore; Vice President of Sales Randi Elrad; President John
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Tony Byerly, president of Stanley CSS — North America, and the entire Stanley CSS North American leadership team waiting behind the glass doors of the company’s conference room are committed
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ASG’s leadership (from left to right) includes: Robert Ryan, senior vice president, sales and marketing; William Rose, senior vice president, operations; Joseph Nuccio, president and chief executive officer; Ralph Masino,
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In 1992, when John Murphy joined Vector Security as president, the firm ranked No. 20 on the SDM 100, with $20 million in total revenue. Since that time, Murphy has
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