Police Protection, based in Charlotte, N.C., announced that security platform company Global Guardian, out of McLean, Va., is using its Cooperative Alarm Sharing Transmission (CAST) product and that a dozen large monitoring companies have agreed to pilot it.
Here’s the good news: Not a single person interviewed for this article said business was flat or declined in 2016, or expected it to decline in 2017. In fact, many reported double-digit growth and a continued strong business outlook, both residentially and commercially.
MONI Smart Security, a subsidiary of Ascent Capital Group Inc., announced a new Customer Bill of Rights to provide transparency into its communications commitment to customers, including consumer feedback mechanisms, contract policies and response times.
This March, CSAA plans to officially change its name to The Monitoring Association. SDM recently spoke with CSAA’s Vice President of Marketing and Communications, Elizabeth Lasko, about what the change means and how the association arrived at this juncture.
The general outlook across the industry is highly optimistic as dealers and manufacturers ride the wave of integrated technologies and consumer interest to more and more growth. But there are also cautionary notes. Read more about SDM February Issue.