MONI Smart Security, a subsidiary of Ascent Capital Group Inc., announced a new Customer Bill of Rights to provide transparency into its communications commitment to customers, including consumer feedback mechanisms, contract policies and response times.
This March, CSAA plans to officially change its name to The Monitoring Association. SDM recently spoke with CSAA’s Vice President of Marketing and Communications, Elizabeth Lasko, about what the change means and how the association arrived at this juncture.
MONI, a subsidiary of Ascent Capital Group Inc., won a Gold MarCom Award for outstanding achievement by creative professionals for its recent rebranding. MONI is the new name of Monitronics International.
The video surveillance market is evolving with changing technology and greater integration. Integrators such as Sonitrol of Evansville's Chris Dingman are finding these opportunities as the market continues its upward trend. Read more about SDM February Issue.