Kirkland’s Home Décor Chooses Hanwha Cameras, Salient VMS to Improve Security
Kirkland’s, a global home décor retailer with more than 400 stores in 37 states, has selected Hanwha video surveillance cameras managed by Salient’s enterprise video management software (VMS) to replace its current system and improve loss prevention and claims investigation.
Kirkland’s, a global home décor retailer with more than 400 stores in 37 states, has selected Hanwha video surveillance cameras managed by Salient’s enterprise video management software (VMS) to replace its current system and improve loss prevention and claims investigation.
When the retailer evaluated its security solutions in 2016, management decided to upgrade its current video surveillance systems at existing locations and plan for new stores. Kirkland Loss Prevention Investigator Saraya Charlton said the company wanted cameras with wider coverage and better resolution. Kirkland’s was also frustrated with how long it took to investigate loss prevention and personal injury claims. Whenever they were called to investigate an incident ─ vandalism, theft, employee misconduct, a slip and fall, or a cut from broken merchandise ─ each individual store had to extract the footage from the analog DVR at that location and send it to loss prevention at Kirkland’s headquarters.