Facing headwinds on several fronts, SDM 100 companies in 2021 had to get creative to move forward. By the numbers it appears most of them were able to manage uncertainties and succeed — and some turned their sails to take advantage of new circumstances.
Every year SDM 100 survey asks a few open-ended questions such as, “What was your company’s most significant accomplishment last year?” “Describe the market for security systems sales in the past year compared with the previous year,” and “What issues and trends do you think will have the greatest impact on your business in the coming year?” This year, one particular phrase came up again and again in all three of those answer sections: supply chain issues and how they were dealing with them.
Take No. 35, Custom Security Systems Inc.’s reply to their significant accomplishment: “A tremendous accomplishment for us was keeping parts in stock for installs with current supply chain issues,” they wrote.