More than 200,000 shoplifters and dishonest employees were apprehended in 2021 by 25 large retailers who recovered over $240 million from these thieves, according to the 34th Annual Retail Theft Survey.
“When it comes to shoplifting, the survey showed many retailers moved away from apprehensions in 2021 and focused more on recoveries. Our survey revealed shoplifting apprehensions were down 16.2% in 2021, while overall shoplifting recoveries (from apprehended and non-apprehended thieves) were up a staggering 30.8%,” said Mark R. Doyle, president of Jack L. Hayes International, producer of the annual survey.