Recently, three of the top improving companies from the 2022 SDM 100 Report sat down with SDM Editor Karyn Hodgson for a podcast: Michael Hanlon, vice president of hosted and managed solutions for Allied Universal Technology Services, Santa Ana, Calif., ranked No. 14; Tim Creenan, CEO of Amherst Alarm, Amherst, N.Y., ranked no. 51; and Jim Pinto, CEO of Key Security Designs Corp., Orinda, Calif., ranked no. 89.
Each of these companies not only improved their 2021 RMR by double digit percentage points over 2020, but also moved several spots up on the SDM 100 ranking as a result — in spite of facing the same challenges many security dealers found last year, such as supply chain shortages, workforce issues and ongoing COVID-19 waves.