Notification and security management platform provider 911inform announced the joint release of its Multifunctional LTE Gateway (The Gateway). The Gateway enables customers to connect premise-based 911 call handling software with the Avaya OneCloud UCaaS platform. The technology was developed to solve the inherent obstacles of police call handling solutions and to integrate with hosted cloud phone systems.
“Avaya has a long history of enabling customers to provide emergency services exactly when and where they’re needed to help transform how citizens engage with first responders by using cloud solutions,” said Brian Anderson, public safety Director, Avaya. “The 911inform development team was able to solve a long-known problem with public safety premise-based technology by connecting to the current telephony trend of cloud-hosted phone systems. The Special Projects Division of 911inform completed the work efficiently with a continued focus on customer needs.”