Hanwha Techwin, a global supplier of intelligent video surveillance solutions, opened the doors to its new Hanwha Total Care Center (HTCC) in July. Located near the company’s New Jersey headquarters, the new 10,000-square-foot space will handle advanced replacement and repair services for Hanwha products across North and Latin America and receive return units from partners.
The HTCC is fully owned and managed directly by Hanwha Techwin, giving the company greater control over the repair and parts replacement processes, and enabling them to deliver the highest levels of service.