COPS Monitoring is the leader in wholesale monitoring with 5 distinct advantages:
100% Wholesale Monitoring: COPS Monitoring does not sell, install, own accounts, or compete with our dealers. 100% wholesale monitoring means COPS is focused on supporting your company with professional monitoring and the tools you need to run your business.
Reliability: We have been providing redundant monitoring since 2004. Today, our six locations deliver the most comprehensive redundancy in the industry. Our stable and fast response times are one of the reasons COPS is trusted by thousands of alarm dealers to safeguard 3.6 million subscribers across the US, Canada and Caribbean. COPS is UL listed, FM approved, FirstNet authorized, IQ, SOC 2, HIPAA certified, and TMA Five Diamond certified and has been recognized as TMA Central Station of the Year.
Technology: Generations® is the industry’s only UL listed proprietary wholesale monitoring platform. Each year, we integrate our API with the best emerging services so our dealers can capitalize on new revenue-creating services. We have multiple layers of advanced redundancy – both onsite in our main facility in NJ and mission-critical equipment deployed at additional locations.
Stability: COPS has been known for high-quality monitoring services for more than 44 years. Our ongoing commitment to reinvest in our employees, central stations, and dealer base has made COPS the best in the industry, yet with our regional central station approach we can maintain a “hometown” level of service.
People: To achieve excellence in service, we must know how to identify, recruit, train, and retain people who demonstrate professionalism, empathy, a sense of duty, and more. Learn more about the COPS dispatcher selection and rigorous gradation process at copsmonitoring.com/people.