How are end users’ needs driving VMS development and deployment? Last year we posited that 2022 would be the year of the customer for VMS, where end users would more heavily dictate scalability, consistency and interface. In turn, this would push security dealers and integrators to proactively become familiar with video management software that can meet these requirements, ready to sell solutions that have high capability for integration and are easy to use.
At the manufacturer level, VMS developers overwhelmingly confirm that end users’ needs are shaping the way they are developing or iterating upon their VMS. Dean Drako, founder and CEO of Eagle Eye Networks in Austin, Texas, believes that innovation can’t happen in a vacuum.