But that hasn’t stopped some of the nation’s largest alarm dealers from making inroads in both of these areas.
ADT Security Services Inc., Brink’s Home Security Inc. and Protection One all have implemented computer systems that provide information on the accounts that have experienced the most false alarms so that personnel can follow up with the accounts to devise a solution. All three companies also have a formal system in place for such follow up. Brink’s, for example, makes sure to call any account that has more than two alarms in 14 days.