The garage door opener frequently is cited as an example of easily understood technology. “You press the button, and the door goes up,†a telephone company commercial explained a few years ago. On a vendor’s rough days, that is the type of simplicity of operation and integration some customers seem to expect from them.
But getting completely disparate security systems that do different things and were developed on different software platforms and perhaps even during different eras to work together is a challenge. Sometimes it’s like trying to get orange juice from an apple.