Honeywell’s Fire-Lite Alarms, Northford, Conn., created an online portal for industry professionals to voice their equipment needs and improvement ideas directly to the company. Field technicians, engineers, and AHJs (Authorities Having Jurisdiction) can be an integral part of Fire-Lite’s Product Improvement Process via the www.firelite.com Web site.
Fire-Lite continually looks for new ways to enhance its product portfolio â€” for dealers and end users. From small aesthetic tweaks to new product requests, each product improvement idea is taken seriously. And each is closely reviewed by Fire-Lite’s product design team.
“This process gives experienced fire professionals a way to connect with us. Tell us what products are working for them. Tell us what features are needed to make the products better â€” easier to install, easier to maintain. And most importantly, what’s needed to improve the overall level of safety our systems provide,” said Nick Martello, Fire-Lite’s director of marketing. To submit a product improvement request, simply visit