Baird Larson, vice president and director of technology for EMERgency24, said the christening of the new Underwriters Laboratories-listed central station in Des Plaines, Ill., will be the culmination of years of planning and months of action by his team of multi-disciplined staff engineers.
“The new EMERgency24 central station is unique in that our engineering staff designed and installed the operations and data center infrastructure, meaning the servers, telephony and data equipment — the hardware we use to run our operations. Using our in-house engineers gave us ultimate control over the end product and intimate knowledge of the infrastructure, which allows us tremendous flexibility for the future,” Larson explains. “The central station was purpose-built to enhance several aspects of EMERgency24’s internal and customer-facing operations, with a focus on increasing operational efficiency, flexibility and accommodating future growth.”