False Alarm Reduction: It Takes a Bridge Over Troubled Waters
Forget the adversarial roles. Glen Mowrey and Dean Belisle are bridging the gap when it comes to cities, states, mayors, law enforcement and the security industry as they come together to tackle problems related to false alarms.
“It’s relationship and trust,” said Mowrey, with nearly four decades in law enforcement and now with the Security Industry Alarm Coalition (SIAC), Frisco, Texas. And it took those skills to help make Detroit believe in the value of enhanced call verification (ECV) as it successfully reduced false alarms, according to Dean Belisle, long-time president of the Burglar and Fire Alarm Association of Michigan (BFAAM), and vice president of family-owned Act Now Alarm, Clinton Twp, Mich.