Diebold Inc. earned the coveted Central Station of the Year Award in CSAA’s Excellence Awards competition, it was announced yesterday during the awards presentation held at ESX in Charlotte, N.C. Diebold operates monitoring centers located in Uniontown, Ohio and Honolulu, Hawaii.
One of the most notable projects Diebold accomplished in 2010 was the conversion of one of its largest retail customers from dial-up alarm panel connections to IP-based technology. The project involved installing new alarm panels at more than 7,000 locations within a seven-month time period. The central station tested and verified installations at more than 1,000 locations per month, meeting the project deadline successfully. During the same time period, the central station also brought on a new retail account with more than 600 locations.