Custom Alarm, Rochester, Minn., was named the 2011 Police Dispatch Quality (PDQ) Award winner at ESX in Charlotte, N.C., June 7. Announced by the Security Industry Alarm Coalition (SIAC) and the False Alarm Reduction Association (FARA), the PDQ Award recognizes the security company that best demonstrates a proactive and cooperative effort to reduce unnecessary alarm dispatches.
“We’ve worked hard year after year to improve our alarm management practices,” saidLeigh J. Johnson, chief executive officer of Custom Alarm. “Each year we add something new to our portfolio, building on our successes. Our goal is to continuously reduce unnecessary calls to the police for dispatch, and build an ongoing, successful relationship with local law enforcement.”