Major Eddie Levins is the commander of the Administrative Services Bureau, which includes Communications, Records and Court Services for the Charlotte-Mecklenburg Police Department.
As the trend of non-response ordinances across the country continues to spread, so is a counter-measure that ensures police dispatch to locations where an alarm is verified. Earlier this year, the Boston Police Department put in place a new policy designating exclusive priority codes for video-verified intrusion alarms. And in North Carolina, for the past two years, the Charlotte-Mecklenburg Police Department has worked on implementing a policy of its own that assigns video verified alarms a “priority one” dispatch, labeling them “crimes in progress.”