What are electronic signatures and what can they do for your business? With so many new “e-services” available, it can be difficult to identify the ones worth your time. SDM e-News discussed electronic signatures with a security consultant, an industry-specialized attorney and a dealer to get some perspective.
Electronic signatures can be acquired through text-typing the customer’s name in a signature field, allowing them to “write” their signature into a mobile device with a touchscreen, or even through the phone. Solutions vary to fit different ways that companies do business. It isn’t always necessary to have a salesperson or technician at the customer’s home with a costly tablet computer to acquire an electronic signature.