Bold Technologies, Colorado Springs, Colo., held its annual Users Conference Aug. 24-26. Attendance was up 45 percent from last year’s conference as more than 125 people congregated at the historic La Fonda Hotel in Santa Fe, N.M., coming from other U.S. states, Canada and the United Kingdom.
With a client base spread as widely as Bold’s, the need for effective communication is very present in the minds of the company’s staff. Rod Coles, president at Bold Technologies, commented that establishing strong communications paths for education has really improved the conference experience and made it customer-centric. This year, Bold ran four education tracks simultaneously.