When technicians at Aberdeen, N.J.–based security dealer Garden State Fire and Security install or service a system, one of their tools is a laptop equipped with cellular data connectivity. To put the system on test, technicians use a portal operated by SentryNet, Garden State’s wholesale central station, which has locations in Greenville, Miss. and Pensacola, Fla.
Unlike in the past, technicians do not need to call SentryNet and wait for a central station operator to enter the appropriate commands into the central station software to put the system on test. Instead, the technicians enter those commands themselves.