In a recent case before the United States District Court for the Eastern District of Michigan, the court clarified multiple issues frequently faced by alarm companies in court.
In the case, the defendant, an alarm company, installed an alarm system at the plaintiffs’ jewelry store. Under the terms of the agreement, the alarm company agreed to supply alarm monitoring services at the plaintiffs’ jewelry store, while the plaintiffs agreed to pay a monthly charge for alarm services and a central station alarm receiving and notification service from the alarm company. After the installation of the system, unknown individuals broke into the store, disabled the alarm system, removed an exterior security camera, cut the store’s phone lines and destroyed the inside security system panel. The burglars stole a significant amount of jewelry and collectibles whereupon the plaintiffs instituted the action against the alarm company.