The Alarm Industry Communications Committee (AICC), Vienna, VA., has a major concern that the NG 9-1-1 section of H.R. 3630, the Middle Class Tax Relief and Job Creation Act of 2011, as currently drafted could result in overwhelming the Public Service Answering Point (PSAP) with calls that do not require emergency services.
The problem could well result in 911 operators being flooded with automatic sensor generated calls, from security devices, as well as personnel emergency response system (PERS) calls. The alarm industry, which currently screens these calls before they are forwarded to 911 centers, knows from experience that the vast majority of these calls from burglar and fire alarm systems as well as from PERS systems do not require dispatch.