Amidst revolutionary change in the security industry, many wholesale monitoring companies are investing heavily in new facilities and technology upgrades. But where is the expansive growth to come from?
Security dealers still may be experiencing losses or plateaus in areas hit hard by the economic recession such as new construction markets, but savvy dealers are seeing increases in other markets, such as video monitoring and verification, mobile applications and services, and personal emergency response systems (PERS). In many cases, successful sales and recurring monthly revenue (RMR) growth is coming from the existing customer base.
Third-party monitoring companies are testaments to the growth happening in certain areas of the marketplace, with many of them investing millions into new staff, infrastructure and facilities in recent years. To keep up with the demand from dealers and end users, third-party monitoring centers are upgrading and expanding their services portfolio in key areas where they expect to see continued growth.