Working in and for the security industry, one repeatedly hears the commitments and missions to protect lives. The relationship between an alarm dealer and its customers depends on customers knowing there is someone looking out for them when they’ll need it most.
But what happens when those tasked with securing people, their homes and businesses suffer the same devastation as their customers? Hurricane Sandy and its aftermath posed complex challenges for security companies: from the interminable lines at gas stations putting service vehicles out of commission to damages to their own facilities.