Today’s mobile surveillance solutions suit a mobility trend that is here to stay. Integrators have an obligation to educate end users about all of the many benefits.
In the security industry today, as in the world at large, mobile is no longer a nice-to-have feature; it’s a must-have. Customers want to be able to check in on their businesses (and homes) from wherever they are. With the vast majority of camera and VMS providers on board with this demand, the chances are excellent that there’s an app for that.
“We’re no longer becoming a wireless world; we are a wireless world,” says Jay Hauhn, chief technology officer and vice president of industry relations for Boca Raton, Fla.-based Tyco Integrated Security. “The end user experience with video entertainment on a mobile device has set a very high expectation for what security providers deliver to security practitioners. It’s a brave new world for the industry.”