Everyday Heroes are Honored at Central Station Excellence Awards
This year’s Excellence Awards winners showed what is needed to take a central station to the next level day in and day out.
The Eighth Annual CSAA International Central Station Excellence Awards were presented at an awards breakfast during ESX in June. The awards are co-sponsored by the Central Station Alarm Association and SDM.
Every year, the awards recognize outstanding central stations and individuals that raise the bar for dedication, innovation and best practices in monitoring. In 2012, the devastation of Hurricane Sandy as well as other major storms had profound effects on areas of high alarm system penetration, facing central stations with grueling days (and weeks) in a state of emergency and even leaving physical damage to some of them — putting disaster preparedness plans to the ultimate test. The companies and people nominated this year showed exemplary ability, determination, commitment and resourcefulness to deal with these unexpected challenges as they did in the everyday central station operations and its more habitual (yet always taxing) challenges.