In the past, video surveillance was looked at as a reactive solution, as in “I’ll go look at the tape” in the case of any event that required further scrutiny. Reliability was also sketchy, as many people went to view their video only to learn — after the fact — that it wasn’t there, says Matt Krebs, business development manager for Cloud Solutions at Chelmsford, Mass.-based Axis Communications.
“You’d find that the hard drive or the DVR had failed or someone had disconnected the camera, or any number of things. In that case, the system failed for the purpose for which it was purchased,” he says.