More than half (56 percent) of Americans have smartphones today, according to the Pew Internet & American Life Project. And that number most likely is higher among people who have security systems. As smartphones have proliferated, the security industry is finding more ways for people to use their wireless devices to interact with their security systems — from receiving alerts when their systems are disarmed, to turning up the thermostat while on the ride home in a car.
Central stations often play a key role in supporting capabilities such as these. There are three basic ways they can get involved including reselling manufacturer-provided options, using functionality available through their automation software, and developing their own mobility applications.