Micro Key Solutions of Kissimmee, Fla., a software solutions provider for the security alarm industry, invited its customers to its 21st annual users conference at the Hilton Daytona Beach Resort in Daytona Beach, Fla., from March 4 through March 7, 2014. This year, more than 150 attendees from 57 companies attended the education and networking event, with a strong focus on workflow. The theme of the conference was “Winning the Race with Micro Key” for the locational ties to the Daytona 500.
“We did things a little bit differently this year,” said Victoria Ferro, president of Micro Key Solutions. “After meeting our customers over the past year, we realized that customers could use a tune up to create a workflow plan to utilize all of what their software offers. We focused on breaking down all the modules into core elements on both the accounting and central station sides, while maximizing efficiency and productivity.” Ferro added, that all of this year’s educational classes were spun toward the philosophy of optimizing workflow from the beginning with the end result in mind. “It was a huge success with our users,” Ferro added.