Monitronics Earns PDQ Award for False Alarm Reduction Strategies
Monitronics was awarded the 2013 Annual Police Dispatch Quality (PDQ) Award from the Security Industry Alarm Coalition (SIAC) and the False Alarm Reduction Association (FARA) at the Electronic Security Expo’s 2014 Icebreaker Luncheon held on June 24, 2014 at The Music City Center in Nashville, Tennessee. The award recognizes one security company each year that best demonstrates proactive and innovative false alarm reduction strategies while building positive and beneficial partnerships with local law enforcement and emergency personnel.
Unnecessary alarm dispatches create an increased burden for law enforcement. Monitronics recognizes this fact and has worked diligently to reduce the number of police dispatch requests, while providing an exceptional experience for customers at the same time.