The 2014 Bold Users Conference was held at the Antlers Hilton Hotel in Colorado Springs, Colo., from August 5-7, 2014.  Its theme was “Discover Extraordinary” and centered on the Bold customer experience. During the opening address, Bold Technologies’ president, Chuck Speck, expressed Bold’s commitment to its customers.  “That’s the next iteration of the legacy we want to focus on for Bold: the customer experience,” said Speck.  “How do our interactions on a daily basis better the actions of our customers? It’s why we’ve made changes and additions to our leadership structure and what the company intends to bring as an addition to the best software in the industry: superior customer experience in everything we do.”  

The annual conference offered attendees more than 40 different training courses focused on strategic business, operations, IT, and development.  Several classes concentrated on the new Manitou version Neo that delivers a Web-based platform and a redesigned user interface; some were taught by Bold users themselves, which brought a unique customer perspective to the courses.