PPVAR delivered its inaugural certification training for Central Station Operators in a packed meeting room on Wednesday at ISC West. This two hour session was the first of three modules needed for a formal certification on video verified alarms. The training followed the outline of the PPVAR best practices document released in 2014. The Central Station training/certification is just the first step in a PPVAR training program that will also address 911 center PSAP call takers and insurance agents and actuaries. The goal of the comprehensive training is to educate all the stakeholders in the battle against property crime of how properly monitored verified alarms and priority police response make arrests and reduce loss.
“We are excited to find such a receptive crowd at our inaugural training session. It just underscores how important video verification and the PPVAR best practices have become to central stations,” said Joyce Schofield of Detroit-based Guardian Alarm, who chairs the PPVAR Education Committee and was one of the presenters at the session.