Visitor management in the past has often been an afterthought to the “main” security system — that is, if it was thought of at all. But many of today’s end users not only expect visitor management to be an integral part of their solution; they may want it to do much more than a security integrator may realize.
Many businesses today understand that they are responsible for visitors and their safety, says Mike Cox, lead sales engineer for visitor management manufacturer Jolly Technologies Inc., Redwood City, Calif. “The reason why it is expanding is businesses are, on some level, liable for their visitors. If they can’t say at any given point who is in their building in case of an emergency, that opens up a lot of legal questions.”