The Digital Age has brought remarkable changes in the way goods and services are delivered worldwide. Within the alarm industry, this trend has generated a wide range of opportunities as well as many innovative solutions. While traditional fire and burglar alarm services remain at the industry’s core, the new challenges revolve around how these principle services are delivered, and how new ones are best integrated into central stations. As the principal developer of alarm industry standards, UL not only engages with key stakeholders to develop performance-based methods to measure their application, but also to apply innovation to enable faster market access.
Traditionally, changes to central station facilities have undergone the somewhat lengthy process of a formally proposed revision to the existing standard. While the process helps ensure a thoughtful analysis by a wide range of interest groups, it can take many months. UL offers an alternative option: Alarm Certificate Services, an “Outline of Investigation” that supports the rapid pace of industry innovation.