Icontrol Finds Customers Prefer ‘Do-it-for-Me’ Approach to Smart Home
New industry research from Icontrol Networks, provider of a widely-distributed connected home platform, found exceptionally high satisfaction among customers who opted for a do-it-for-me (DIFM) smart home solution.
Icontrol Networks’ DIFM Smart Home Survey revealed more than 96 percent of respondents report they are “very satisfied” or “satisfied” with their systems. Beyond satisfaction, those with professionally-installed solutions feel the cost is justified: Approximately 96 percent said they would purchase their systems againand 98 percent would still opt for professional installation today.