A recent case decided in the United States District Court for the District of Nevada involved a residential security system.
The plaintiff, who had a contract with the alarm company, was away from his home when it was burglarized. Around the time of the burglary, the defendant alarm company called the plaintiff and advised that the motion sensing alarm at his home had been activated and a company representative was sent to his home and reset the alarm. The plaintiff inquired from the alarm company as to how they came to their conclusion that it was a false alarm. The defendant simply ensured plaintiff that the alarm was a false alarm or mechanical malfunction.