In the North American region, the smart home market continues to disrupt major service providers and tech giants. If 2017 taught the industry anything, it was that having a smart home offering isn’t enough. Strategy, services and risk are essential to be successful in the smart home market.
For professional monitoring, connected security systems represented about 33 percent of residential intruder alarm monitoring market in the Americas region in 2017. By 2022, more than 55 percent of intruder alarm systems will be controllable through a mobile app. Moreover, MSOs are forecast to provide about 20 percent of professionally monitored security in the North American market by 2022. The market for do-it-yourself (DIY) installation with professional monitoring will double in size over the next five years.