How Structure Works Became Yale’s Security Integrator
Structure Works, Dover Plains, N.Y., is a security organization that focuses on two priorities: the customer and operational excellence. With 25 locations in the U.S., they support local, regional and national customers and employ technicians in every major city. Their philosophy is to win partners, not projects.
“We build our customer base by two, three or four large customers a year without letting any of our existing business suffer,” said Walter Cropley, vice president, Structure Works. Their secret sauce is to employ people with superb technical capabilities and President Jim Muncey and Cropley are involved in every account.