PSA TEC 2019 Goes Full Steam Ahead on Managed Services
It wasn’t hard to identify an overall “theme” to TEC 2019, held March 11-14 in Denver. Managed services was a dominant topic throughout the event, with multiple sessions covering different aspects — including how to approach it, finance it, train for it and profit from it. Of course there were also many education programs focusing on emerging technologies, critical issues in the industry, and tool development in a variety of disciplines including business management, sales and marketing, HR and recruiting, project management and operations, and installation and service.
But starting right off the bat on Monday afternoon a three-hour long session — “The MSSP Model Changes Everything! Are You Ready?” — set the tone for the event with the introduction of the new MSSP model PSA rolled out earlier that month with its initial eight partners in three service categories: access control, video, and cyber security.