For decades the dominant story in access control has been that it was a victim of its own success: that is, customers were reluctant to change out what was still working — even 15 or 20 years on — and didn’t see the benefit in spending the money to upgrade, even for significantly new or different features. While still early days, according to many integrators and manufacturers, this attitude is definitely starting to shift. In fact, for the first time in a long while, more integrators are talking about the growth of upgrades and retrofits for access control. What is driving this trend?
It is likely a combination of factors — from changing buyers and interests to cyber security concerns, a desire for more business intelligence based on the data access control can provide and recent security technology developments that not only improve the user experience, but the return on investment (ROI).