The video monitoring business is changing faster than ever. Let this special issue be your guide on how to get the most from your video monitoring offerings today.
The topic of video monitoring is hotter than ever, and more and more dealer-owned and central monitoring stations are offering some version of it to customers. Beyond just video verification, video monitoring is being used to proactively monitor all kinds of situations, thanks to advancements in video analytics and, going forward, artificial intelligence. This issue touches on those advancements, as well as the why and how of offering video monitoring today.
One of the biggest benefits to offering video monitoring for security dealers is the increased recurring monthly revenue it can bring. In the cover story, “Using Video Monitoring to Generate More RMR,” which begins on page 10, author Deborah O’Mara says video monitoring just may be the answer to decreasing revenue from hardware-centric sales, DIY pressures and new market entrants offering monitoring for historical lows and no contract. The article provides both useful tips and cautionary tales of what to do and not to do to succeed in video monitoring.