EMERgency24 Launches Signal Acknowledgement Service Via Text
Emergency24 developed a free service that allows subscribers to acknowledge non-critical signals via two-way text messaging in order to further enhance the customer experience.
For non-critical signals, such as low battery, autotest and non-fire troubles, subscribers will be notified via text up to five times in the first hour or until the subscriber acknowledges receipt of the notification. After the five text notifications, if no acknowledgement is received, Emergency24 operators will begin notifying the subscriber and parties via telephone.