Today, ADT, a provider of monitored security and interactive home and business automation solutions in the United States and Canada ranked No. 1 on the SDM 100, announced it settled a deceptive sales practices lawsuit filed against NorthStar Alarm Services, a Utah-based company ranked No. 18 on the SDM 100, for $3 million. As part of the settlement, NorthStar agreed to a $5 million consent judgment if the company defaults on paying the $3 million settlement.
As part of its case, ADT provided evidence from at least 500 customers stating they were victims of deceptive sales tactics from NorthStar employees over the past five years.