Support.com and InstallerNet Partner to Bring Integrated Customer Support Solutions to Manufacturers and Service Providers
Support.com Inc., a provider of technical support solutions for businesses and consumers, and InstallerNet, a provider of professional installation service solutions for the connected home and automobile, announced the launch of a new end-to-end program designed to help companies deliver a better customer experience by getting the most out of their IoT devices both in the home and on the road.
As connected devices continue to proliferate, managing the consumer lifecycle with a full range of customer installation and technical support services has become a critical requirement for companies that market directly or indirectly in the connected home or automotive space, including OEMs, dealerships, retailers and insurance and utility companies.